Q: When I check all names of songs and then click on the button to transfer music to iTunes library, I get a message: Please first check "Copy files to iTunes Music folder when adding Music to Library" in iTunes advanced setting. But I neither see this selection anywhere in your program nor in iTunes. What should I do?

Q: It seems that my iPhone can not be recognized by your program. But my iPod is OK. What should I do?

Q: If I use your program, do I need to keep iTunes installed on my computer?

Q: I have iTunes installed on my computer. But your program still can not work. It neither recognizes my iPod connected nor displays anything on the play list pane; three icons are all grayed out and do nothing as well as menu items. What's the problem?

Q: According to iTunes, I should have 1000 music files in my iPod. But in your program, only 650 files are picked up. Where are the other 350 files? How can I find them?

Q: I have many, many files in my iPod. How can I choose all of them simultaneously in your program so that I can transfer all of them?

Q: If I only want to check some of the files in the current list, how can I do it?

Q: Originally I have 300 files in my iPod. But after I load other 200 files into iPod by your program, your program shows that there are only 485 files totally in my iPod. I remember that your program showed that 200 files are completely transferred at the end of the transferring. Why is that and where are the other 15 files?